- Donald E. Hester
Syllabus for CNT 51 CompTIA'S A+ Cert. Comp. Tech

CNT 51
CompTIA'S A+ Cert. Comp. Tech
4.00 Units
This course provides an introduction to the computer hardware and software skills needed to help meet the industry demand for entry-level PC Technicians. This course covers PC hardware, software, security, networking, laptops, printers, operational procedures, operating systems, security, troubleshooting, and mobile devices. The students will study the topics needed to become certified PC technicians. Preparation for the CompTIA A+ certification, which verifies knowledge equivalent to that of an entry-level ICT (Information and Communications Technology) technician with about 12 months of hands-on experience. The responsibilities of an ICT professional will be introduced.
Strongly recommended: Computer Networking Technology 50.
College: Las Positas College
Division: BHAWK
CRN 23020 (Fall 2016)
Start and End Date
AUG 17, 2016
DEC 20, 2016
Day and Time
Th 07:00 PM - 09:50 PM
Room
L800 804
Book (Required Text)
TestOut PC Pro 220-901 and 220-902 ISBN 978-1-935080-42-8
Student Learning Outcomes
Computer repair, with emphasis on hardware
Measurable Objectives
build a personal computer, according to customer requirements
install, configure, and maintain devices, and PCs for end users
install and configure networking adapters, including the connectivity software
install, update, and configure the Windows OS
troubleshoot and document common hardware problems
deploy desktop imaging, and install a virtual machine on a computer, using different hypervisors
identify and explain system boards components, types and features
install and troubleshoot power supplies
match specific CPUs to systems boards and install proper cooling devices
select the correct memory types for specific expansion slots
choose and install display devices according to customer specifications
install and configure peripherals, input devices and printers
determine the troubleshooting methods and tools for printers
compare and contrast the different Windows Operating Systems and their features
secure a computer using anti-malware software and user access rights
harden a wireless access point security and train end user in basic security features
practice the appropriate communication skills and professionalism needed to provide effective customer support
Other Policies
Instructor's Bio | Grading Policy | Cheating Policy | Attendance Policy | Late Assignments | Course Transferability | Readings, Assignments, and Classroom Participation | Student Responsibilities | How to fail or be dropped from the course | Important Dates Fall 2016 | Office Hours
Extras Free and Discounted Software | Know Your Learning Style | Professionalism
Course Specific Information
Course Outline
Lesson 1 Computing Overview
Lesson 2 PC Technician
Lesson 3 System Components
Lesson 4 Peripheral Devices
Lesson 5 Storage
Lesson 6 Networking
Lesson 7 Printing
Lesson 8 Mobile Devices
Lesson 9 Windows Systems Management
Lesson 10 System Implementation
Lesson 11 File Management
Lesson 12 Security
Lesson 13 Troubleshooting
Slides
1 First Look at Computer Parts and Tools
2 Working Inside Desktop Computers and Laptops
4 Supporting Processors and Upgrading Memory
5 Supporting the Power System and Troubleshooting Computers
6 Supporting Hard Drives and Other Storage Devices
7 Survey of Windows Features and Support Tools
12 Supporting Customers and Troubleshooting Windows
13 Troubleshooting Windows Startup
14 Connecting to and Setting up a Network
15 Supporting Network Hardware
16 Supporting Mobile Operating Systems
17 Windows Resources on a Network
19 Supporting Printers and Customizing a System
20 Virtualization, Linux, and Mac OS X
Notice
Syllabus subject to change on notification by instructor. If you have any questions about this syllabus contact your instructor.