Syllabus for CNT 51 CompTIA'S A+ Cert. Comp. Tech

CNT 51

CompTIA'S A+ Cert. Comp. Tech

4.00 Units

This course provides an introduction to the computer hardware and software skills needed to help meet the industry demand for entry-level PC Technicians. This course covers PC hardware, software, security, networking, laptops, printers, operational procedures, operating systems, security, troubleshooting, and mobile devices. The students will study the topics needed to become certified PC technicians. Preparation for the CompTIA A+ certification, which verifies knowledge equivalent to that of an entry-level ICT (Information and Communications Technology) technician with about 12 months of hands-on experience. The responsibilities of an ICT professional will be introduced.

Strongly recommended: Computer Networking Technology 50.

College: Las Positas College

Division: BHAWK

CRN 23020 (Fall 2016)

Start and End Date

AUG 17, 2016

DEC 20, 2016

Day and Time

Th 07:00 PM - 09:50 PM

Room

L800 804

Book (Required Text)

TestOut PC Pro 220-901 and 220-902 ISBN 978-1-935080-42-8

Ordering TestOut LabSims

Student Learning Outcomes

• Computer repair, with emphasis on hardware

Measurable Objectives

• build a personal computer, according to customer requirements

• install, configure, and maintain devices, and PCs for end users

• install and configure networking adapters, including the connectivity software

• install, update, and configure the Windows OS

• troubleshoot and document common hardware problems

• deploy desktop imaging, and install a virtual machine on a computer, using different hypervisors

• identify and explain system boards components, types and features

• install and troubleshoot power supplies

• match specific CPUs to systems boards and install proper cooling devices

• select the correct memory types for specific expansion slots

• choose and install display devices according to customer specifications

• install and configure peripherals, input devices and printers

• determine the troubleshooting methods and tools for printers

• compare and contrast the different Windows Operating Systems and their features

• secure a computer using anti-malware software and user access rights

• harden a wireless access point security and train end user in basic security features

• practice the appropriate communication skills and professionalism needed to provide effective customer support

Other Policies

Instructor's Bio | Grading Policy | Cheating Policy | Attendance Policy | Late Assignments | Course Transferability | Readings, Assignments, and Classroom Participation | Student Responsibilities | How to fail or be dropped from the course | Important Dates Fall 2016 | Office Hours

Extras Free and Discounted Software | Know Your Learning Style | Professionalism

Course Specific Information

A+ Certification

Course Outline

• Lesson 1 Computing Overview

• Lesson 2 PC Technician

• Lesson 3 System Components

• Lesson 4 Peripheral Devices

• Lesson 5 Storage

• Lesson 6 Networking

• Lesson 7 Printing

• Lesson 8 Mobile Devices

• Lesson 9 Windows Systems Management

• Lesson 10 System Implementation

• Lesson 11 File Management

• Lesson 12 Security

• Lesson 13 Troubleshooting

Slides

1 First Look at Computer Parts and Tools

2 Working Inside Desktop Computers and Laptops

3 All About Motherboards

4 Supporting Processors and Upgrading Memory

5 Supporting the Power System and Troubleshooting Computers

6 Supporting Hard Drives and Other Storage Devices

7 Survey of Windows Features and Support Tools

8 Installing Windows

9 Supporting I/O Devices

10 Maintaining Windows

11 Optimizing Windows

12 Supporting Customers and Troubleshooting Windows

13 Troubleshooting Windows Startup

14 Connecting to and Setting up a Network

15 Supporting Network Hardware

16 Supporting Mobile Operating Systems

17 Windows Resources on a Network

18 Security Strategies

19 Supporting Printers and Customizing a System

20 Virtualization, Linux, and Mac OS X

Notice

Syllabus subject to change on notification by instructor. If you have any questions about this syllabus contact your instructor.

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